From Objection to Opportunity

The objective of the seminar is for participants to understand what lies behind every objection, together with the appropriate responses and the benefits the customer will gain.

Seminar Objective:

The objective of the seminar is for participants to understand what lies behind every objection, together with the appropriate responses and the benefits the customer will gain.

Methodology

The seminar is workshop-based and aims at developing personal skills.

Who should attend:

This seminar is addressed to new sales and marketing executives, as well as to those who are already working in the sales sector through practical experience and would like to gain an in-depth understanding of this unique business function.

Seminar Content:

Modern Selling
Types of Objections
Causes of Objections
Customer Types (What Type of Customer Are You Dealing With?)
Types of Salespeople
Customer Fears and Objections. What Do They Say and What Do They Mean?
Objection Handling Techniques
Rules for Handling Objections
Comprehensive Objection Handling
Objections and Body Language
Feedback and Closing the Sale
After Sales Customer Service