Sales Development in Retail
The objective of the seminar is to adopt fundamental sales tools that create delighted customers and lead to an immediate increase in sales.
- Knowing Your Products
- Store Appearance
- Body Language
- Difficult Situations
In-Company Training Programs
Each training program is tailored to the organization’s needs, enhancing the skills, performance, and development of its people.
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«Επιλέξτε τον κατάλληλο, όχι τον καλύτερο»
Ο σκοπός του σεμιναρίου “Επιλέξτε τον Κατάλληλο, Όχι τον Καλύτερο” είναι να καθοδηγήσει τους συμμετέχοντες στις στρατηγικές και τις πρακτικές που απαιτούνται για την επιλογή του κατάλληλου προσωπικού, αντί για τον καλύτερο υποψήφιο με βάση μόνο τα τυπικά προσόντα.
More- Ορισμός του Κατάλληλου Υποψηφίου
- Εταιρική Κουλτούρα
- Αξιολόγηση Μακροπρόθεσμης Συνεισφοράς
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Turning Sales into Value
This seminar program emphasizes problem solving and specific techniques and behaviors through which the salesperson can manage the sales process more effectively.
More- The Role of Sales
- Types of Sales
- Persuasive Selling Process
- Handling Customer Objections
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Dealing with Toxic Behaviors
The objective of the seminar is for participants to understand what toxicity is, to recognize toxic behaviors and to learn ways of dealing with them.
More- Types of Toxic Behaviors
- Changes in culture and values
- How they affect everyday life
- Experiential exercises
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Telephone Customer Service Skills
Participants will be able to apply advanced communication techniques in order to identify the customer's deeper needs, respond to them and complete a transaction from which both parties will be completely satisfied.
More- Communication Channels
- Proper Preparation
- Persuasion over the Telephone
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Women Impowerment Workshop
The objective of the workshop is for participants to strengthen their personal and professional skills, expand their network and become familiar with their rights.
More- Women Entrepreneurship
- Myths and Realities
- Development of Leadership Skills
- Economic Empowerment
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From Objection to Opportunity
The objective of the seminar is for participants to understand what lies behind every objection, together with the appropriate responses and the benefits the customer will gain.
More- Types of Objections
- Types of Salespeople
- Comprehensive Objection Handling
- After Sales Customer Service